You have the right to return the goods within 30 days without giving any reason.The cancellation period shall be 30 days from the date on which the last lot is in your possession or in the possession of a third party (non-carrier) designated by you.
1. Please contact our customer service within 30 days after receiving your goods to start the return and refund process.The item must be returned under its original conditions (if conforming to the refund policy).Please do not return the goods without our consent. We will not refund any money.We won’t take it after 30 days.
The item must be free from wear, wash, change, damage and original label attachment.We cannot handle the return of any defective products.If you would like to return a purchase, please contact our customer service under “Contact” to obtain a return address.
The return address
5997 E Rd 21, Goodland, KS 67735 United States
T: +1 785-899-4190
Zip code: 67735
* Please write your name and order number on a piece of paper and post it with the item, then send all items back via USPS and send us the tracking number by mail.
* All returned items will be inspected.When we receive the returned package and confirm that the product has the above problem, we will process the refund.
* The refund will be returned to your paypal account within 24 hours. If you paid with a debit or credit card, you can return the money to your account within 3-15 business days.It depends on your bank’s processing time.
Damaged, defective, or miscarried goods
We will issue a full refund including shipment of any damaged, defective, or misshipped items.If your product arrives damaged or defective, please contact us directly for assistance in handling your return.
Who pays the freight on return?
A. If you receive wrong or damaged products, please contact customer service immediately so that we can solve the problem.We expect every purchase to be exactly as expected and promised.For returns in this case, we will pay the return freight.
If you want to return the goods, please return them at the same time. All goods can be returned free of charge.If you return them one by one, you may have to pay extra shipping charges.
B. If the product is in good condition but you don’t like it and want to return it, you have to pay for the postage.
If you have any questions, please feel free to contact us.E-mail :firstname.lastname@example.org
* We reserve the right to refuse a return if it is received under unacceptable circumstances.
* We cannot dispose of returned products without our knowledge.
We are not responsible for return of lost or damaged goods.Please keep receipt tracking information.
* All paypal payments can only be refunded through paypal.All credit card payments will only be returned to the original credit card
Our contact information and address:
Company name: ebuydiyCo., LTD
Contact department: Customer Service Department
Telephone: +1 785-899-4190
Address: 5997 E Rd 21, Goodland, KS 67735 United States